Elementool Help Desk to CustomerFirst
migration service

Effortless , no special knowledge or coding required. A complete Elementool Help Desk to CustomerFirst data migration software.

More details
Trustworthy and Reputable
Your passwords as well as records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & Precise
We've taken into account all significant peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of data

Reasons to use Help Desk Migration to switch from Elementool Help Desk to CustomerFirst

Castle gates

Strong safety of your records

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right places in CustomerFirst.

Next

Sustained connection between object and people

When migrating your data from Elementool Help Desk to CustomerFirst we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Elementool Help Desk to CustomerFirst

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Elementool Help Desk to CustomerFirst work

  • Prepare

    Sign-up and go to our migration service.

  • Choose and link your Elementool Help Desk service desk with HDM.

  • Grant access to your CustomerFirst account.

  • Detail your business needs

    Let us understand precisely what aspects of your migration you want to fine-tune

  • Get your requirements estimated

    We'll analyze your application and send you with a price range and a scope of work.

  • Migrate from Elementool Help Desk to CustomerFirst everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your CustomerFirst import

Our staff would be more than happy to run a custom migration in case you have specific requirements.
Get a price estimation

Blog Articles You Might Find Useful

How Much Time Does Data Migration Take?

How Much Time Does Data Migration Take?

May 10, 2019

It’s a fact: sooner or later successful businesses grow and it means drastic changes in the workload organization. It’s connected with the growth of their customer base and the number of customer records. As a result, companies have to move the backlog of data to more effective help desk platform in order to provide better …

Data Migration Strategies That Actually Work

Data Migration Strategies That Actually Work

August 14, 2019

There are many reasons as to why you would want to switch to a new help desk system. It can be the fact that you’ve grown bigger or maybe your current solution is about to be dropping support. Regardless of the need, it all boils down to the fact that it is critical that you …

Help Desk Systems For Any Business

Help Desk Systems For Any Business

June 6, 2019

No matter how successful you are in your endeavors, chances are, you still need a help desk system to tackle a few issues. These seemingly small but very effective tools have transformed the way we do business. And for good reasons, they have been made from the ground up to support a wide range of …

Book a Call
cancel
%s
— %s