Elementool Help Desk to Chime for Lync
migration service

Trouble-free , no special expertise or programming required. A complete Elementool Help Desk to Chime for Lync data migration instrument.

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The best Elementool Help Desk to Chime for Lync tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Just pick the records you need to move and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the new solution and see the magic happening.
Data completion
Migrate your help desk data in full to make sure that no ticket is missing essential customer service details.
Automated tool

Afraid that you’ll have to use special skills to move your info? Worry not as we ensured that our tool interface user friendly as it can possibly be.

Link the platforms, pick data, click ok, and the migration is ready!

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their previous connections maintained.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is paramount

You data is everything which is why we designed a system that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

Record mapping

Select information that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.

Guided migration

If this is your first migration, don’t worry. Helpful and insightful on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Apart from providing great customer support services, we always aim to improve our customer service.

As a company, we want you to experience best possible service, which is why we are always making great strides to improve the general experience.


Why you should use Help Desk Migration to switch from Elementool Help Desk to Chime for Lync

Castle gates

Strong security of your data

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right destinations in Chime for Lync.

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Maintained relation between object and people

When migrating your records from Elementool Help Desk to Chime for Lync we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Elementool Help Desk to Chime for Lync

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Elementool Help Desk to Chime for Lync work

  • Get ready

    Sign up and go to our migration software.

  • Select and connect your Elementool Help Desk support desk with HDM.

  • Give access to your Chime for Lync account.

  • Outline your needs

    Let us know exactly what elements of your migration you want to fine-tune

  • Have your needs estimated

    We'll research your case and get back to you with a price range and a scope of work.

  • Migrate from Elementool Help Desk to Chime for Lync all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Chime for Lync import

Our team would be more than happy to run a custom migration in case you have specific requirements.
Get a price estimation

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