Elementool Help Desk to Casengo
migration service

Trouble-free , no special know how or programming required. A complete Elementool Help Desk to Casengo data migration software.

More details

The best Elementool Help Desk to Casengo tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Just pick the records you need to transfer and set off with the transition right away.
Effortless transition process
No special expertise required. Just choose what data will go to the new solution and see the wonders happening.
Data structure maintenance
Migrate your help desk records in full to make certain that no ticket has lost vital customer support details.
Effortless process

No need to worry about coding or continuously control each record transferred.

Just link your source and target, choose what you want to take to a new database and let the system deal with the rest for you.

Data maintenance

Your customer data migrates complete , you can take our word.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our team members can see your passwords or other information.

You can rest assured that with HDM no data breaches are possible.

Data mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick anything you might ever need.

Guided migration

If this is your first migration, worry not. Useful and simplified on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service supplier, we strive to propose the most effective migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Elementool Help Desk to Casengo

Castle gates

Strong security of your information

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right destinations in Casengo.

Next

Maintained connectivity between object and people

When migrating your records from Elementool Help Desk to Casengo we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Elementool Help Desk to Casengo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Elementool Help Desk to Casengo work

  • Get ready

    Register and go to our migration software.

  • Connect Elementool Help Desk

    Pick and link your Elementool Help Desk support desk with HDM.

  • Give access to your Casengo account.

  • Detail your requirements

    Let us know exactly what components of your migration you want to fine-tune

  • Have your needs estimated

    We'll investigate your application and get back to you with a the overall cost and a scope of work.

  • Migrate from Elementool Help Desk to Casengo everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Casengo import

Our team would be more than happy to perform a personalized migration if you have particular requirements.
Get a price estimation

Blog Articles You Might Find Useful

What is a Support Ticket & How To Use One

There are so many terms when it comes to customer support software that often, even we get puzzled. We’ve already covered what help desk soft…

Is Open Source Help Desk Right for Your Business?

One of the most common questions that business owners ask themselves when choosing between a free and a paid version of the software is: "Why…

What Is A Service Desk and Why You Need One

With the rise of internet technology, the world has shifted to a wide range of tools that are today, considered to be for granted. At…

Book a Call
cancel
%s
— %s