Elementool Help Desk to Assembla
migration service

Smooth , no special knowledge or programming required. A complete Elementool Help Desk to Assembla data migration software.

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Your best tool for Elementool Help Desk to Assembla data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Simply pick customer info you need to move and set off with the transition immediately.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the target solution and observe the magic happening.
Record completion
Move your help desk info in full to ensure that no ticket is missing vital customer support details.
Automated migration

Worried that you’ll have to use special skills to migrate your customer service data? Worry not as we ensured that our tool interface accessible as it can possibly be.

Link the platforms, select data, click ok, and you’re done!

Intact connections

From sender information to phone number connection, all you records will keep their prior data structure intact.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Security is paramount

Information is key which is why we developed a tool that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

Record mapping

Choose records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select just about everything you might ever need.

Simple & effective

In only a couple of buttons to press you will be able to pick the data arrangement, when it starts, and how.

Our tech engineers took user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Great service first

Outside of providing great customer service, we always strive to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to increase the general experience.


Reasons to use Help Desk Migration to switch from Elementool Help Desk to Assembla

Castle gates

Strong privacy of your records

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right destinations in Assembla.

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Retained connection between object and people

When migrating your data from Elementool Help Desk to Assembla we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Elementool Help Desk to Assembla

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Elementool Help Desk to Assembla work

  • Prepare

    Start with setting up Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Elementool Help Desk to Assembla.

  • Connect Elementool Help Desk

    Fill out the form with necessary credentials to allow our data migration tool to fetch records from your current help desk.

  • Connect Assembla

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Choose the information you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Assembla everything

    Once everything's tested out, choose a quiet time with the minimal load on the support team and begin migrating from Elementool Help Desk to Assembla.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Assembla import

Our staff would be more than happy to run a customized migration in case you have particular requirements.
Get a price estimation

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