Elementool Help Desk to AIhelp
migration service

Extremely easy , no special knowledge or programming required. A complete Elementool Help Desk to AIhelp data migration instrument.

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The best Elementool Help Desk to AIhelp tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Just decide on customer info you need to move and set off with the transition right away.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new platform and observe the magic happening.
Data completion
Move your help desk data in full to make certain that no ticket is missing vital customer support details.
Automated tool

Afraid that you’ll have to use special skills to move your customer service data? Worry not as we made sure that our tool interface user friendly as possible.

Attach the help desks, choose data, click ok, and the migration is ready!

Data dependency

Your customer data comes complete , you can take our word.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind thick walls. Not even all our team members can see your credentials or other information.

You can be sure that with HDM no hacker attacks will take place.

You control the process

Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service supplier, we work to propose the most effective migration tool. Yet, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Elementool Help Desk to AIhelp

Castle gates

Strong privacy of your data

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in AIhelp.

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Retained association between object and people

When migrating your records from Elementool Help Desk to AIhelp we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Elementool Help Desk to AIhelp

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Elementool Help Desk to AIhelp work

  • Get ready

    Sign up and go to our migration software.

  • Select and link your Elementool Help Desk support desk with HDM.

  • Connect AIhelp

    Give access to your AIhelp account.

  • Express your business needs

    Let us know what aspects of your migration you want to fine-tune

  • Have your preferences estimated

    We'll analyze your application and get back to you with a total price and a scope of tasks.

  • Migrate from Elementool Help Desk to AIhelp all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your AIhelp import

Our team would be more than happy to run a personalized migration in case you have particular demands.
Get a price estimation

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