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E-Helpdesk Support to SimplyDesk
migration service

Smooth , no special expertise or coding required. A complete E-Helpdesk Support to SimplyDesk data migration tool.

More details

Your best tool for E-Helpdesk Support to SimplyDesk data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Just decide on the records you need to move and start the transition immediately.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the new platform and see the magic happening.
Record completion
Move your help desk data in full to make certain that no ticket has lost critical customer service details.
Easy procedure

You don’t have to bother about coding or constantly watch each record transferred.

Just link both platforms, tick what you want to migrate and allow the Migration Wizard deal with the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their previous data structure maintained.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you where you left it.

Data safety is paramount

You data is key which is why we designed a method that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

Record mapping

Pick data that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might actually need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Except providing great customer support services, we always strive to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are constantly making great strides to enhance the core experience.


Reasons to use Help Desk Migration to switch from E-Helpdesk Support to SimplyDesk

Castle gates

Strong privacy of your data

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in SimplyDesk.

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Retained connectivity between object and people

When migrating your data from E-Helpdesk Support to SimplyDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from E-Helpdesk Support to SimplyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from E-Helpdesk Support to SimplyDesk work

  • Prepare

    Sign up and go to our migration service.

  • Connect E-Helpdesk Support

    Select and connect your E-Helpdesk Support support desk with HDM.

  • Connect SimplyDesk

    Grant the right to access your SimplyDesk account.

  • Explain your requirements

    Let us know what elements of your migration you wish to fine-tune

  • Get your needs estimated

    We will analyze your case and send you with a total price and a scope of work.

  • Migrate from E-Helpdesk Support to SimplyDesk everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your SimplyDesk import

Our staff would be more than happy to run a personalized migration if you have special demands.
Get a price estimation

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