E-Helpdesk Support to SimplyDesk
migration service
Smooth , no special expertise or coding required. A complete E-Helpdesk Support to SimplyDesk data migration tool.
E-Helpdesk Support to SimplyDesk
Your best tool for E-Helpdesk Support to SimplyDesk data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and tool development processes. Just decide on the records you need to move and start the transition immediately.Simple migration
No tech knowledge or skill needed. Just select what data will go to the new platform and see the magic happening.Record completion
Move your help desk data in full to make certain that no ticket has lost critical customer service details.Easy procedure
You don’t have to bother about coding or constantly watch each record transferred.
Just link both platforms, tick what you want to migrate and allow the Migration Wizard deal with the rest for you.
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their previous data structure maintained.
You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is paramount
You data is key which is why we designed a method that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
Record mapping
Pick data that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to select just about everything you might actually need.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Good service first
Except providing great customer support services, we always strive to develop our customer service.
As a team, we want you to enjoy best possible service, which is why we are constantly making great strides to enhance the core experience.
Reasons to use Help Desk Migration to switch from E-Helpdesk Support to SimplyDesk
Strong privacy of your data
The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in SimplyDesk.Next
Retained connectivity between object and people
When migrating your data from E-Helpdesk Support to SimplyDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from E-Helpdesk Support to SimplyDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from E-Helpdesk Support to SimplyDesk work
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Prepare
Sign up and go to our migration service.
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Connect E-Helpdesk Support
Select and connect your E-Helpdesk Support support desk with HDM.
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Connect SimplyDesk
Grant the right to access your SimplyDesk account.
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Explain your requirements
Let us know what elements of your migration you wish to fine-tune
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Get your needs estimated
We will analyze your case and send you with a total price and a scope of work.
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Migrate from E-Helpdesk Support to SimplyDesk everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your SimplyDesk import
Our staff would be more than happy to run a personalized migration if you have special demands.
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