E-Helpdesk Support to FirstOne HelpDesk
migration service

Extremely easy , no special expertise or programming required. A complete E-Helpdesk Support to FirstOne HelpDesk data migration software.

More details
Trustworthy and Reliable
Your passwords along with records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to begin the the migration.
Complete & Precise
We've handled all key peculiarities of various helpdesks to let you accurately and efficiently migrate large amounts of information

Why you should use Help Desk Migration to switch from E-Helpdesk Support to FirstOne HelpDesk

Castle gates

Strong safety of your information

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right destinations in FirstOne HelpDesk.

Next

Sustained relation between object and people

When migrating your records from E-Helpdesk Support to FirstOne HelpDesk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from E-Helpdesk Support to FirstOne HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from E-Helpdesk Support to FirstOne HelpDesk work

  • Get ready

    Register and go to our migration software.

  • Pick and link your E-Helpdesk Support support desk with HDM.

  • Connect FirstOne HelpDesk

    Grant access to your FirstOne HelpDesk account.

  • Detail your needs

    Let us know what aspects of your migration you want to modify

  • Get your requirements estimated

    We shall research your case and send you with a the overall cost and a scope of tasks.

  • Migrate from E-Helpdesk Support to FirstOne HelpDesk everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your FirstOne HelpDesk import

Our team would be more than happy to run a custom migration in case you have special needs.
Get a price estimation

Blog Articles You Might Find Useful

A Guide To Help Desk Software

A Guide To Help Desk Software

November 8, 2019

What started as a helping system designed for a single purpose of documenting issues has evolved into a multi-billion dollar industry. Yes, we are talking about help desk software. These intangible systems have proven themselves to be one of the most impactful tools that helped many organizations gain the trust of customers across the globe. …

5 Types of Help Desk Software and Their Use

5 Types of Help Desk Software and Their Use

October 25, 2018

The number of available and emerging help desks is huge. It may take a while to choose optimal software. However, if you have a clear vision of what the software should and should not do, the choice narrows down to a quite digestible list. In this article, we will review the five types of help …

Here’s Why You Should Not Postpone A Migration

Here’s Why You Should Not Postpone A Migration

August 8, 2019

There are times when we hear stuff such as “We want to migrate but not now” and “We would love to migrate but guess we can wait for a little bit”, or “We have a couple of months of subscription left. It doesn’t make sense to migrate now”. But you’d be surprised how flawed this …

Book a Call
cancel
%s
— %s