E-Helpdesk Support to Aegis Help Desk
migration service

Extremely easy , no special know how or programming required. A complete E-Helpdesk Support to Aegis Help Desk data migration software.

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Trustworthy and Reputable
Your passwords along with data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to begin the the migration.
Complete & Accurate
We've handled all significant peculiarities of various helpdesks to help you accurately and efficiently migrate large volumes of data

Why you should use Help Desk Migration to migrate data from E-Helpdesk Support to Aegis Help Desk

Castle gates

Strong safety of your records

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right places in Aegis Help Desk.

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Sustained association between object and people

When migrating your records from E-Helpdesk Support to Aegis Help Desk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from E-Helpdesk Support to Aegis Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from E-Helpdesk Support to Aegis Help Desk work

  • Get ready

    Sign-up and go to our migration software.

  • Connect E-Helpdesk Support

    Select and connect your E-Helpdesk Support service desk with HDM.

  • Connect Aegis Help Desk

    Grant the right to access your Aegis Help Desk account.

  • Outline your requirements

    Let us know what aspects of your migration you would like to fine-tune

  • Get your needs estimated

    We will investigate your case and get back to you with a price range and a scope of tasks.

  • Migrate from E-Helpdesk Support to Aegis Help Desk all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Aegis Help Desk import

Our team would be more than happy to perform a personalized migration if you have special requirements.
Get a price estimation

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