eGain Suite import
in a few clicks
Without devs, timelack and hustle. With step-by-step eGain Suite import setup form
Secure and SafeYour passwords along with data are safe with us and will be used for import only.
Swift & FuriousIt takes you no longer than 15 minutes to set up the import to eGain Suite and run the test data transfer.
All Data ImportHDM is capable of importing all major record categories and fields you need, exactly where you want them to be.
What are the key reasons to import data to eGain Suite
Security firstWe do not disclose any of your information with third parties, as well as thoroughly protect it, so nothing gets lost or stolen.
Simple to use wizard to setup importOur service was developed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.
Elective and powerful field mappingOnly Help Desk Migration enables you to instantly transfer custom fields, as well as map their location.
Maintained relations between objects and peopleAll tickets will be imported to eGain Suite with their corresponding agents, contacts, and attachments, thereby, saving the previous record of customers' requests.
Objects you may import to eGain Suite
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Import data to eGain Suite in several simple steps
Register and go to our migration wizard.
Link source Help Desk
Opt and connect your source service desk with HDM.
Link eGain Suite
Grant the right to access your eGain Suite account.
Explain your business needs
Let us understand precisely what elements of your migration you want to modify
Have your needs estimated
We will research your case and send you with a total price and a scope of work.
Import to eGain Suite all data
Transfer all your customer service information in a single push.
We always keep all data safe
Voice of the clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.