eGain Suite to UserVoice
Smooth , no special expertise or programming required. A complete eGain Suite to UserVoice data migration instrument.
Risk-free and SafeYour passwords as well as records are safe with us and will be used for import solely.
Effective and EasyHelp Desk Migration does not require any specialized expertise or knowledge to begin the the migration.
Optimal & PreciseWe've tackled all major peculiarities of various helpdesks to let you accurately and efficiently migrate large amounts of information
Strong privacy of your dataThe migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right destinations in UserVoice.
Retained connectivity between object and peopleWhen migrating your data from eGain Suite to UserVoice we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from eGain Suite to UserVoice
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from eGain Suite to UserVoice work
Start by creating Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from eGain Suite to UserVoice.
Connect eGain Suite
Complete the form with required credentials to make it possible for our data migration tool to access data from your current help desk.
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
Choose the data you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences
Migrate small amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to UserVoice everything
Once everything's tested, choose a quiet time with the least load on the support team and begin migrating from eGain Suite to UserVoice.
Your data is in good hands
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT