eGain Suite to SmarterTrack
Trouble-free , no special knowledge or programming required. A complete eGain Suite to SmarterTrack data migration software.
Risk-free and SafeYour passwords along with records are safe with us and will be used for import solely.
Effective and EasyHelp Desk Migration does not require any specialized skills or knowledge to begin the the migration.
Optimal & PreciseWe've considered all major peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of information
Strong privacy of your dataThe migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right destinations in SmarterTrack.
Retained association between object and peopleWhen migrating your records from eGain Suite to SmarterTrack we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from eGain Suite to SmarterTrack
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from eGain Suite to SmarterTrack work
Sign up and go to our migration software.
Link eGain Suite
Select and connect your eGain Suite support desk with HDM.
Give access to your SmarterTrack account.
Express your business needs
Let us know what elements of your migration you want to tweak
Have your preferences estimated
We shall analyze your application and get back to you with a total price and a scope of tasks.
Migrate from eGain Suite to SmarterTrack all data
Transfer all your customer service records in a single push.
Your data is in good hands
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT