eGain Suite to Remedy IT Service Management
Extremely easy , no special skill set or coding required. A complete eGain Suite to Remedy IT Service Management data migration tool.
Trustworthy and ReputableYour passwords along with data are safe with us and will be used for import only.
Fast and UnderstandableHelp Desk Migration does not require any specific experience or knowledge to get started with the migration.
Complete & AccurateWe've handled all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of data
Strong safety of your recordsThe migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is simple to migrate your customer care to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right places in Remedy IT Service Management.
Sustained connectivity between object and peopleWhen migrating your records from eGain Suite to Remedy IT Service Management we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from eGain Suite to Remedy IT Service Management
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from eGain Suite to Remedy IT Service Management work
Sign-up and go to our migration tool.
Connect eGain Suite
Pick and link your eGain Suite service desk with HDM.
Connect Remedy IT Service Management
Grant the right to access your Remedy IT Service Management account.
Express your requirements
Let us know what components of your migration you need to fine-tune
Have your preferences estimated
We will research your case and get back to you with a price range and a scope of tasks.
Migrate from eGain Suite to Remedy IT Service Management everything
Move all your customer service information in a single push.
Your data is in good hands
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT