eGain Suite to mhelpdesk
Trouble-free , no special skill set or coding required. A complete eGain Suite to mhelpdesk data migration software.
Secure and SafeYour passwords along with data are safe with us and will be used for import only.
Quick and UnderstandableHelp Desk Migration does not require any special experience or knowledge to get started with the migration.
Full & AccurateWe've considered all major peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of information
Strong security of your dataThe migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right destinations in mhelpdesk.
Maintained connectivity between object and peopleWhen migrating your records from eGain Suite to mhelpdesk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from eGain Suite to mhelpdesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from eGain Suite to mhelpdesk work
Sign up and go to our migration tool.
Link eGain Suite
Select and link your eGain Suite support desk with HDM.
Grant access to your mhelpdesk account.
Detail your business needs
Let us know what parts of your migration you need to fine-tune
Get your needs estimated
We'll analyze your application and send you with a price range and a scope of work.
Migrate from eGain Suite to mhelpdesk everything
Transfer all your customer support records in a single push.
Your data is in good hands
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT