eGain Suite to Intercom
Extremely easy , no special knowledge or programming required. A complete eGain Suite to Intercom data migration instrument.
Risk-free and SafeYour passwords along with records are safe with us and will be used for import solely.
Effective and EasyHelp Desk Migration does not require any specialized skills or knowledge to begin the the migration.
Optimal & PreciseWe've handled all major peculiarities of various helpdesks to help you accurately and efficiently migrate large amounts of data
Strong privacy of your dataThe migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right places in Intercom.
Retained relation between object and peopleWhen migrating your records from eGain Suite to Intercom we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from eGain Suite to Intercom
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from eGain Suite to Intercom work
Start by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from eGain Suite to Intercom.
Link eGain Suite
Complete the form with required credentials to permit our data migration tool to access information from your current help desk.
Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.
Select the data you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences
Migrate limited amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Intercom everything
When everything's validated, choose a quiet time with the least load on the support staff and start migrating from eGain Suite to Intercom.
Your data is in good hands
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT