eDesk by xSellco to WalkMe
migration service
Smooth , no special expertise or coding required. A complete eDesk by xSellco to WalkMe data migration tool.
eDesk by xSellco to WalkMe
Your best tool for eDesk by xSellco to WalkMe data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and tool development processes. Simply choose the records you need to migrate and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just select what data will go to the target system and see the miracle happening.Record completion
Migrate your help desk info in full to make sure that no ticket has lost vital customer service information.Easy procedure
You don’t have to bother about scripting or constantly control each record transferred.
Just attach both platforms, pick what you want to take to a new database and let the tool deal with the remainder.
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their initial data structure intact.
You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you where you expected.
Data safety is priority
Information is key which is why we developed a method that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.
Record mapping
Select data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select anything you might actually need.
Step-by-step instructions
If you are new to data migrations, worry not. Helpful and intuitive on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Good service first
Except producing great customer service, we always strive to develop our customer service.
As a team, we want you to have the best possible service, which is why we are constantly making great strides to enhance the general experience.
Reasons to use Help Desk Migration to switch from eDesk by xSellco to WalkMe
Strong security of your records
The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right places in WalkMe.Next
Maintained connection between object and people
When migrating your data from eDesk by xSellco to WalkMe we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from eDesk by xSellco to WalkMe
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from eDesk by xSellco to WalkMe work
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Prepare
Sign-up and go to our migration tool.
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Connect eDesk by xSellco
Opt and connect your eDesk by xSellco service desk with HDM.
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Link WalkMe
Give the right to access your WalkMe account.
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Express your business needs
Let us know what components of your migration you would like to tweak
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Get your requirements estimated
We will investigate your case and get back to you with a price range and a scope of work.
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Migrate from eDesk by xSellco to WalkMe all data
Migrate all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your WalkMe import
Our staff would be more than happy to run a custom migration if you have particular needs.
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