eDesk by xSellco to VIZOR ServiceDesk
migration service

Effortless , no special know how or coding required. A complete eDesk by xSellco to VIZOR ServiceDesk data migration instrument.

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Your best tool for eDesk by xSellco to VIZOR ServiceDesk data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Just decide on the records you need to move and set off with the transition immediately.
Simple transition process
No tech expertise needed. Just pick what data will go to the new platform and see the magic happening.
Record structure maintenance
Move your help desk data in full to make sure that no ticket is missing critical customer support details.
Automated migration

Afraid that you’ll need special skills to move your customer service data? Worry not as we made sure that our tool interface is as easy to use as it can possibly be.

Attach the help desks, choose records, click ok, and you’re done!

Starting from the ticket requester to every comment author, your entire database will keep their prior connections intact.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Data safety is priority

Information is everything which is why we developed a tool that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

Data mapping

Select information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Except producing great customer service, we always strive to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are constantly making great strides to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from eDesk by xSellco to VIZOR ServiceDesk

Castle gates

Strong privacy of your data

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right destinations in VIZOR ServiceDesk.

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When migrating your data from eDesk by xSellco to VIZOR ServiceDesk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from eDesk by xSellco to VIZOR ServiceDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from eDesk by xSellco to VIZOR ServiceDesk work

  • Prepare

    Sign up and go to our migration tool.

  • Pick and link your eDesk by xSellco support desk with HDM.

  • Connect VIZOR ServiceDesk

    Give access to your VIZOR ServiceDesk account.

  • Explain your business needs

    Let us know exactly what components of your migration you need to adjust

  • Have your requirements estimated

    We shall analyze your case and send you with a price range and a scope of work.

  • Migrate from eDesk by xSellco to VIZOR ServiceDesk all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your VIZOR ServiceDesk import

Our staff would be more than happy to perform a custom migration in case you have special demands.
Get a price estimation

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