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eDesk by xSellco to Vision Helpdesk
migration service

Smooth , no special skill set or programming required. A complete eDesk by xSellco to Vision Helpdesk data migration software.

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Your best tool for eDesk by xSellco to Vision Helpdesk data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Just pick the records you need to move and start the transition immediately.
Simple transition process
No tech expertise required. Just choose what data will go to the new solution and see the magic happening.
Record structure maintenance
Move your help desk data in full to ensure that no ticket has lost critical customer service details.
Automated migration

Afraid that you’ll have to use advanced skills to move your info? Worry not as we ensured that our tool accessible as possible.

Link the help desks, pick data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their initial connections intact.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will arrive where you expected.

Data safety is paramount

Information is everything which is why we developed a system that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

You control the process

Manage your information with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Useful and simplified on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Apart from providing great customer service, we always aim to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to migrate data from eDesk by xSellco to Vision Helpdesk

Castle gates

Strong privacy of your data

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right destinations in Vision Helpdesk.

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Retained relation between object and people

When migrating your data from eDesk by xSellco to Vision Helpdesk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from eDesk by xSellco to Vision Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from eDesk by xSellco to Vision Helpdesk work

  • Prepare

    Sign up and go to our migration software.

  • Connect eDesk by xSellco

    Select and connect your eDesk by xSellco support desk with HDM.

  • Grant the right to access your Vision Helpdesk account.

  • Detail your needs

    Let us know exactly what elements of your migration you want to tweak

  • Have your requirements estimated

    We'll research your application and send you with a the overall cost and a scope of work.

  • Migrate from eDesk by xSellco to Vision Helpdesk all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Vision Helpdesk import

Our staff would be more than happy to perform a customized migration if you have special requirements.
Get a price estimation

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