eDesk by xSellco to VI Service Desk
migration service
Effortless , no special knowledge or programming required. A complete eDesk by xSellco to VI Service Desk data migration tool.
eDesk by xSellco to VI Service Desk
Your best tool for eDesk by xSellco to VI Service Desk data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip complex data audit and tool development processes. Just choose customer info you need to migrate and set off with the transition immediately.Effortless migration
No special knowledge or skill required. Just select what data will go to the new system and observe the miracle happening.Record completion
Migrate your help desk records in full to make certain that no ticket has lost vital customer service details.Simple and easy procedure
You don’t have to bother about scripting or continuously control each piece of info transferred.
Just attach both platforms, pick what you need to migrate and let the tool do the rest for you.
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their prior data structure maintained.
You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will arrive where you expected.
Data safety is priority
Information is key which is why we designed a system that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.
You control the process
Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.
Simple & effective
In only a few clicks it is possible to pick what goes where, when it starts, and how.
Our developers considered customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Great service first
Except producing great customer service, we always want to develop our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are constantly putting so much effort to increase the general experience.
Reasons to use Help Desk Migration to switch from eDesk by xSellco to VI Service Desk
Strong security of your information
The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right destinations in VI Service Desk.Next
Maintained connection between object and people
When migrating your data from eDesk by xSellco to VI Service Desk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from eDesk by xSellco to VI Service Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from eDesk by xSellco to VI Service Desk work
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Prepare
Register and go to our migration wizard.
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Connect eDesk by xSellco
Select and connect your eDesk by xSellco support desk with HDM.
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Connect VI Service Desk
Give the right to access your VI Service Desk account.
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Outline your needs
Let us know exactly what components of your migration you need to adjust
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Get your needs estimated
We'll investigate your application and get back to you with a the overall cost and a scope of work.
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Migrate from eDesk by xSellco to VI Service Desk all data
Move all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your VI Service Desk import
Our staff would be more than happy to run a personalized migration if you have particular needs.
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