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eDesk by xSellco to USU Valuemation (ITSDM)
migration service

Effortless , no special skill set or coding required. A complete eDesk by xSellco to USU Valuemation (ITSDM) data migration instrument.

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Your best tool for eDesk by xSellco to USU Valuemation (ITSDM) data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Just decide on what data you need to migrate and start the transition when comfortable.
Simple transition process
No tech expertise needed. Just pick what data will go to the new platform and enjoy the miracle happening.
Record structure maintenance
Move your help desk records in full to make certain that no ticket has lost essential customer support information.
Effortless process

No need to worry about scripting or constantly watch each piece of info transferred.

Just attach both platforms, choose what you need to migrate and allow the tool do the remainder.

From sender information to phone number connection, all you records will keep their prior data structure untouched.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will arrive where you expected.

Security is paramount

Information is key which is why we created a system that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

You control the process

Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few clicks it will be possible to select the data arrangement, when it goes, and how.

Our developers took customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer service first

Outside of providing great customer service, we always aim to improve our customer service.

As a company, we want you to have the best possible service, which is why we are constantly putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to migrate data from eDesk by xSellco to USU Valuemation (ITSDM)

Castle gates

Strong privacy of your information

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right places in USU Valuemation (ITSDM).

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Retained relation between object and people

When migrating your data from eDesk by xSellco to USU Valuemation (ITSDM) we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from eDesk by xSellco to USU Valuemation (ITSDM)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from eDesk by xSellco to USU Valuemation (ITSDM) work

  • Prepare

    Register and go to our migration service.

  • Connect eDesk by xSellco

    Select and link your eDesk by xSellco service desk with HDM.

  • Grant the right to access your USU Valuemation (ITSDM) account.

  • Outline your needs

    Let us understand precisely what aspects of your migration you want to tweak

  • Get your preferences estimated

    We'll investigate your case and send you with a cost and a scope of work.

  • Migrate from eDesk by xSellco to USU Valuemation (ITSDM) all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your USU Valuemation (ITSDM) import

Our staff would be more than happy to perform a personalized migration if you have specific demands.
Get a price estimation

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