eDesk by xSellco to UseResponse
migration service

Extremely easy , no special knowledge or coding required. A complete eDesk by xSellco to UseResponse data migration software.

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The best eDesk by xSellco to UseResponse tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and code development processes. Just decide on the records you need to migrate and set off with the transition immediately.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new platform and see the miracle happening.
Data completion
Migrate your help desk data in full to make sure that no ticket is missing vital customer service information.
Automated tool

Afraid that you’ll need special skills to move your info? Don’t be as we made sure that our tool interface user friendly as it can possibly be.

Connect the help desks, select records, click ok, and you’re done!

From sender information to phone number connection, your entire database will keep their previous data structure untouched.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will arrive where you left it.

Security is priority

Information is key which is why we created a method that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.

You control the process

Take complete control of your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In just a couple of clicks it will be possible to choose what goes where, when it starts, and in what order.

Our tech engineers took customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer service first

Outside of producing great customer service, we always aim to improve our customer service.

As a company, we want you to experience best possible service, which is why we are continuously putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to switch from eDesk by xSellco to UseResponse

Castle gates

Strong security of your data

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the records end up in the right places in UseResponse.

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Maintained association between object and people

When migrating your records from eDesk by xSellco to UseResponse we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from eDesk by xSellco to UseResponse

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from eDesk by xSellco to UseResponse work

  • Get ready

    Start by creating Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from eDesk by xSellco to UseResponse.

  • Fill in the form with necessary credentials to allow our data migration tool to fetch data from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be moved in line with your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to UseResponse everything

    Once everything's tested, find a quiet time with the minimal load on the support staff and begin migrating from eDesk by xSellco to UseResponse.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your UseResponse import

Our team would be more than happy to run a custom migration in case you have particular demands.
Get a price estimation

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