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eDesk by xSellco to TicketLab
migration service

Trouble-free , no special expertise or coding required. A complete eDesk by xSellco to TicketLab data migration software.

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The best eDesk by xSellco to TicketLab tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and code development processes. Simply choose the records you need to transfer and set off with the transition right away.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target system and see the wonders happening.
Data completion
Move your help desk info in full to ensure that no ticket has lost critical customer support information.
Effortless procedure

No need to worry about scripting or continuously control each record moved.

Just attach your source and target, tick what you need to take to a new database and allow the system deal with the rest for you.

Data dependency

Your information migrates unite , you can take our word.

Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our employees can access to your credentials or other information.

You may be sure that with HDM no data breaches are possible.

Record mapping

Choose records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select anything you might ever need.

Simple & effective

In just a few buttons to press it is possible to choose what goes where, when it starts, and how.

Our developers took user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer service as priority

As a migration service provider, we strive to deliver the most effective migration tool. Nevertheless, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from eDesk by xSellco to TicketLab

Castle gates

Strong privacy of your records

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right places in TicketLab.

Next

When migrating your records from eDesk by xSellco to TicketLab we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from eDesk by xSellco to TicketLab

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from eDesk by xSellco to TicketLab work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect eDesk by xSellco

    Opt and link your eDesk by xSellco service desk with HDM.

  • Connect TicketLab

    Give the right to access your TicketLab account.

  • Express your requirements

    Let us understand precisely what elements of your migration you need to modify

  • Have your needs estimated

    We will research your application and get back to you with a price range and a scope of tasks.

  • Migrate from eDesk by xSellco to TicketLab all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your TicketLab import

Our team would be more than happy to run a customized migration if you have special needs.
Get a price estimation

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