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eDesk by xSellco to Teamwork Desk
migration service

Extremely easy , no special expertise or programming required. A complete eDesk by xSellco to Teamwork Desk data migration instrument.

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The best eDesk by xSellco to Teamwork Desk tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Simply pick customer info you need to migrate and set off with the transition right away.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the target solution and observe the miracle happening.
Data completion
Transfer your help desk data in full to make certain that no ticket is missing essential customer support details.
Automated tool

Afraid that you’ll have to use special skills to migrate your customer service data? Worry not as we ensured that our tool interface is as easy to use as possible.

Link the help desks, choose data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their previous data structure maintained.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive how you left it.

Data safety is paramount

Information is key which is why we designed a tool that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

You control the process

Manage your information with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Great service first

Except providing great customer service, we always want to develop our customer service.

As a team, we want you to experience best possible service, which is why we are constantly putting so much effort to improve the core experience.


Why you should use Help Desk Migration to switch from eDesk by xSellco to Teamwork Desk

Castle gates

Strong safety of your data

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right destinations in Teamwork Desk.

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Sustained association between object and people

When migrating your records from eDesk by xSellco to Teamwork Desk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from eDesk by xSellco to Teamwork Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from eDesk by xSellco to Teamwork Desk work

  • Get ready

    Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from eDesk by xSellco to Teamwork Desk.

  • Connect eDesk by xSellco

    Fill in the form with requested credentials to permit our data migration tool to fetch records from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the data you need to migrate and set the ticket fields mapping, so the records could be migrated according to your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Teamwork Desk all data

    When everything's tested out, choose a quiet time with the minimal load on the support team and begin migrating from eDesk by xSellco to Teamwork Desk.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Teamwork Desk import

Our team would be more than happy to run a personalized migration in case you have specific requirements.
Get a price estimation

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