eDesk by xSellco to Teamwork Desk
migration service
Extremely easy , no special expertise or programming required. A complete eDesk by xSellco to Teamwork Desk data migration instrument.
eDesk by xSellco to Teamwork Desk
The best eDesk by xSellco to Teamwork Desk tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and script development processes. Simply pick customer info you need to migrate and set off with the transition right away.Easy migration
No specific knowledge or skill required. Just pick what data will go to the target solution and observe the miracle happening.Data completion
Transfer your help desk data in full to make certain that no ticket is missing essential customer support details.Automated tool
Afraid that you’ll have to use special skills to migrate your customer service data? Worry not as we ensured that our tool interface is as easy to use as possible.
Link the help desks, choose data, click ok, and you’re done!
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their previous data structure maintained.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive how you left it.
Data safety is paramount
Information is key which is why we designed a tool that will keep your customer records intact.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
You control the process
Manage your information with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.
Step-by-step instructions
If you are new to data migrations, don’t worry. Helpful and intuitive on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Great service first
Except providing great customer service, we always want to develop our customer service.
As a team, we want you to experience best possible service, which is why we are constantly putting so much effort to improve the core experience.
Why you should use Help Desk Migration to switch from eDesk by xSellco to Teamwork Desk
Strong safety of your data
The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right destinations in Teamwork Desk.Next
Sustained association between object and people
When migrating your records from eDesk by xSellco to Teamwork Desk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from eDesk by xSellco to Teamwork Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from eDesk by xSellco to Teamwork Desk work
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Get ready
Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from eDesk by xSellco to Teamwork Desk.
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Connect eDesk by xSellco
Fill in the form with requested credentials to permit our data migration tool to fetch records from your current help desk.
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Link Teamwork Desk
Do the same action to connect our service with the new help desk and thus make it possible to import the information.
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Select objects
Select the data you need to migrate and set the ticket fields mapping, so the records could be migrated according to your needs
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Migrate limited amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Teamwork Desk all data
When everything's tested out, choose a quiet time with the minimal load on the support team and begin migrating from eDesk by xSellco to Teamwork Desk.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your Teamwork Desk import
Our team would be more than happy to run a personalized migration in case you have specific requirements.
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