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eDesk by xSellco to Talkus
migration service

Extremely easy , no special expertise or programming required. A complete eDesk by xSellco to Talkus data migration tool.

More details

The best eDesk by xSellco to Talkus tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Just choose customer info you need to move and set off with the transition immediately.
Easy migration
No specific knowledge or skill required. Just select what data will go to the new system and observe the magic happening.
Data completion
Transfer your help desk info in full to make certain that no ticket is missing essential customer support details.
Automated tool

Worried that you’ll have to use special skills to move your customer service data? Worry not as we ensured that our tool interface is as easy to use as it can possibly be.

Link the platforms, select records, click ok, and you’re done!

Preserved connections

From sender information to phone number connection, your entire database will keep their prior data structure untouched.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive where you expected.

Security is priority

Information is key which is why we created a system that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

You’re in control

Take complete control of your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In only a couple of clicks it is possible to pick the data arrangement, when it starts, and in what order.

Our tech engineers considered user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Great service first

Outside of producing great customer service, we always strive to improve our customer service.

As a company, we want you to have the best possible service, which is why we are constantly putting so much effort to increase the general experience.


Why you should use Help Desk Migration to switch from eDesk by xSellco to Talkus

Castle gates

Strong safety of your records

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right destinations in Talkus.

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Sustained connection between object and people

When migrating your records from eDesk by xSellco to Talkus we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from eDesk by xSellco to Talkus

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from eDesk by xSellco to Talkus work

  • Get ready

    Sign-up and go to our migration wizard.

  • Pick and link your eDesk by xSellco support desk with HDM.

  • Give access to your Talkus account.

  • Explain your needs

    Let us know exactly what parts of your migration you would like to adjust

  • Get your preferences estimated

    We'll investigate your case and get back to you with a price range and a scope of work.

  • Migrate from eDesk by xSellco to Talkus all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Talkus import

Our team would be more than happy to run a personalized migration in case you have specific needs.
Get a price estimation

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