eDesk by xSellco to SupportBee
migration service

Trouble-free , no special know how or coding required. A complete eDesk by xSellco to SupportBee data migration tool.

More details

The best eDesk by xSellco to SupportBee tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just pick the records you need to migrate and start the transition immediately.
Simple transition process
No tech expertise needed. Just select what data will go to the new solution and see the miracle happening.
Data structure maintenance
Move your help desk records in full to ensure that no ticket has lost critical customer support information.
Effortless process

You don’t have to bother about scripting or constantly watch each record moved.

Just link your source and target, pick what you need to take to a new database and let the tool deal with the rest for you.

Data maintenance

Your information migrates complete , you can take our word.

Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our employees can access to your credentials or records.

You may be certain with HDM no hacker attacks will take place.

Data mapping

Choose data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to select anything you might actually need.

Efficient out-of-the-box solution

In just a few clicks you will be able to choose what goes where, when it goes, and how.

Our tech engineers considered customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer service as priority

As a data import service provider, we aim to deliver the most effective migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from eDesk by xSellco to SupportBee

Castle gates

Strong privacy of your information

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right places in SupportBee.

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Retained relation between object and people

When migrating your records from eDesk by xSellco to SupportBee we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from eDesk by xSellco to SupportBee

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from eDesk by xSellco to SupportBee work

  • Get ready

    Start off by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from eDesk by xSellco to SupportBee.

  • Fill in the form with necessary credentials to allow our data migration tool to fetch records from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Select the information you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to SupportBee all data

    Once everything's validated, find a quiet time with the least load on the support department and start migrating from eDesk by xSellco to SupportBee.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your SupportBee import

Our team would be more than happy to perform a customized migration if you have special requirements.
Get a price estimation

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