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eDesk by xSellco to SteadyPoint Office 365 Help desk
migration service

Extremely easy , no special knowledge or programming required. A complete eDesk by xSellco to SteadyPoint Office 365 Help desk data migration tool.

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The best eDesk by xSellco to SteadyPoint Office 365 Help desk tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Just decide on the records you need to migrate and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just select what data will go to the new platform and see the miracle happening.
Data completion
Move your help desk data in full to ensure that no ticket has lost vital customer support details.
Simple and easy process

No need to worry about coding or constantly control each record transferred.

Just attach both platforms, pick what you want to take to a new database and let the system do the rest for you.

Preserved connections

From sender information to phone number connection, your entire database will keep their previous data structure untouched.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Security is priority

Information is key which is why we created a system that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

Record mapping

Choose data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.

Guided migration

If this is your first migration, worry not. Helpful and intuitive on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Outside of producing great customer service, we always want to improve our customer service.

As a company, we want you to have the best possible service, which is why we are constantly making great strides to improve the general experience.


Why you should use Help Desk Migration to switch from eDesk by xSellco to SteadyPoint Office 365 Help desk

Castle gates

Strong privacy of your data

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right destinations in SteadyPoint Office 365 Help desk.

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When migrating your records from eDesk by xSellco to SteadyPoint Office 365 Help desk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from eDesk by xSellco to SteadyPoint Office 365 Help desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from eDesk by xSellco to SteadyPoint Office 365 Help desk work

  • Get ready

    Sign up and go to our migration software.

  • Connect eDesk by xSellco

    Pick and link your eDesk by xSellco support desk with HDM.

  • Give access to your SteadyPoint Office 365 Help desk account.

  • Explain your business needs

    Let us know what aspects of your migration you need to adjust

  • Get your preferences estimated

    We'll investigate your case and get back to you with a price range and a scope of work.

  • Migrate from eDesk by xSellco to SteadyPoint Office 365 Help desk all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your SteadyPoint Office 365 Help desk import

Our team would be more than happy to run a customized migration if you have particular demands.
Get a price estimation

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