Our support team will be temporarily unavailable on March 8, 2021, due to the public holiday. If needed, please check our help center or fill in the contact form, and we will get back to you on the following day.

eDesk by xSellco to Spiceworks
migration service

Effortless , no special expertise or coding required. A complete eDesk by xSellco to Spiceworks data migration tool.

More details

Your best tool for eDesk by xSellco to Spiceworks data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Simply choose customer info you need to move and set off with the transition right away.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the target system and observe the magic happening.
Record completion
Move your help desk data in full to make certain that no ticket has lost essential customer support details.
Easy procedure

No need to worry about scripting or continuously watch each record transferred.

Just link your source and target, tick what you need to take to a new database and allow the system deal with the rest for you.

Data dependency

Your information migrates unite , you can take our word.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our staff members can see your passwords or other information.

You can rest assured that with HDM no data breaches will take place.

Record mapping

Pick data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick anything you might ever need.

Simple & effective

In just a few buttons to press it is possible to pick the data arrangement, when it starts, and in what order.

Our software took customer experience as an essential factor and ensured that you will be able to use the system to its fullest.

Customer priority

As a migration service provider, we aim to offer the most effective migration tool. Yet, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from eDesk by xSellco to Spiceworks

Castle gates

Strong privacy of your data

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right destinations in Spiceworks.

Next

Retained connection between object and people

When migrating your data from eDesk by xSellco to Spiceworks we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from eDesk by xSellco to Spiceworks

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from eDesk by xSellco to Spiceworks work

  • Prepare

    Start by preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from eDesk by xSellco to Spiceworks.

  • Connect eDesk by xSellco

    Fill out the form with requested credentials to permit our data migration tool to retrieve data from your current help desk.

  • Do the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Choose the data you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Spiceworks all data

    Once everything's tested out, choose a quiet time with the minimal load on the support department and begin migrating from eDesk by xSellco to Spiceworks.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Spiceworks import

Our staff would be more than happy to run a personalized migration if you have specific needs.
Get a price estimation

Blog Articles You Might Find Useful

7 Books to Boost Your Career as a Customer Support Specialist

There are dozens, even thousands of books written and published by support-minded folks on customer service, strategy, customer loyalty, persuasive speaking, comprehensive writing, team and…

The Many Pitfalls of Free Help Desk Software

There are many different help desk systems out there. Some are paid others are free, and there are those that are crowdfunded. So, which one…

How To Pick The Right Data Migration Tool

With so many data migration tools being released every year, picking one has become a task in itself. You have freeware options, paid solutions, custom-tailored…

Book a Call
cancel
%s
— %s