eDesk by xSellco to Spiceworks Cloud
migration service
Smooth , no special know how or programming required. A complete eDesk by xSellco to Spiceworks Cloud data migration tool.
eDesk by xSellco to Spiceworks Cloud
Secure and Reliable
Your passwords as well as data are safe with us and will be used for import solely.Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to begin the the migration.Full & Accurate
We've tackled all key peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of dataReasons to use Help Desk Migration to migrate data from eDesk by xSellco to Spiceworks Cloud
Strong security of your information
The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right places in Spiceworks Cloud.Next
Maintained connectivity between object and people
When migrating your data from eDesk by xSellco to Spiceworks Cloud we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from eDesk by xSellco to Spiceworks Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
How does data migration from eDesk by xSellco to Spiceworks Cloud work
Prepare
Start off by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from eDesk by xSellco to Spiceworks Cloud.
Link eDesk by xSellco
Fill out the form with requested credentials to allow our data migration tool to fetch information from your current help desk.
Link Spiceworks Cloud
Do the same action to connect our service with the new help desk and thus make it possible to import the information.
Select objects
Select the information you want to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences
Migrate small amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Spiceworks Cloud everything
When everything's tested, choose a quiet time with the minimal load on the support staff and begin migrating from eDesk by xSellco to Spiceworks Cloud.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a specialist perform your Spiceworks Cloud import
Our staff would be more than happy to perform a customized migration if you have special needs.
Get a price estimation