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eDesk by xSellco to Spiceworks Cloud
migration service

Smooth , no special know how or programming required. A complete eDesk by xSellco to Spiceworks Cloud data migration tool.

More details

Your best tool for eDesk by xSellco to Spiceworks Cloud data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Simply choose what data you need to move and start the transition immediately.
Effortless transition process
No special expertise required. Just select what data will go to the target system and enjoy the magic happening.
Record structure maintenance
Migrate your help desk records in full to ensure that no ticket has lost critical customer service information.
Automated migration

Scared that you’ll have to use advanced skills to migrate your info? Don’t be as we ensured that our tool user friendly as possible.

Attach the help desks, choose data, click ok, and you’re done!

Data maintenance

Your customer info migrates unite and we mean it.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our employees have access to your passwords or records.

You can be certain with HDM no hacker attacks will take place.

You control the process

Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press it is possible to select the data arrangement, when it goes, and in what order.

Our tech engineers considered customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Customer priority

As a data import service supplier, we aim to deliver the best possible migration tool. However, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from eDesk by xSellco to Spiceworks Cloud

Castle gates

Strong security of your information

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right places in Spiceworks Cloud.

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Maintained connectivity between object and people

When migrating your data from eDesk by xSellco to Spiceworks Cloud we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from eDesk by xSellco to Spiceworks Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from eDesk by xSellco to Spiceworks Cloud work

  • Prepare

    Start off by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from eDesk by xSellco to Spiceworks Cloud.

  • Fill out the form with requested credentials to allow our data migration tool to fetch information from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the information you want to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Spiceworks Cloud everything

    When everything's tested, choose a quiet time with the minimal load on the support staff and begin migrating from eDesk by xSellco to Spiceworks Cloud.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Spiceworks Cloud import

Our staff would be more than happy to perform a customized migration if you have special needs.
Get a price estimation

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