eDesk by xSellco to SimplyDesk
migration service
Extremely easy , no special expertise or coding required. A complete eDesk by xSellco to SimplyDesk data migration tool.
eDesk by xSellco to SimplyDesk
The best eDesk by xSellco to SimplyDesk tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and tool development processes. Just pick what data you need to move and set off with the transition right away.Simple migration
No tech knowledge or skill needed. Just select what data will go to the new solution and enjoy the magic happening.Data completion
Move your help desk records in full to make certain that no ticket has lost critical customer service information.Automated tool
Scared that you’ll need advanced skills to move your info? Don’t be as we ensured that our tool interface user friendly as possible.
Link the help desks, choose records, click ok, and you’re done!
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their initial data structure intact.
You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will arrive how you expected.
Data safety is priority
Information is key which is why we developed a method that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.
You control the process
Manage your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.
Simple & effective
In just a few clicks you will be able to select the data arrangement, when it starts, and in what order.
Our tech engineers took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Customer service first
Except producing great customer service, we always want to improve our customer service.
As a team, we want you to experience best possible service, which is why we are always putting so much effort to enhance the general experience.
Why you should use Help Desk Migration to switch from eDesk by xSellco to SimplyDesk
Strong privacy of your information
The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in SimplyDesk.Next
Retained connectivity between object and people
When migrating your records from eDesk by xSellco to SimplyDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from eDesk by xSellco to SimplyDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from eDesk by xSellco to SimplyDesk work
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Get ready
Register and go to our migration service.
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Connect eDesk by xSellco
Pick and connect your eDesk by xSellco service desk with HDM.
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Link SimplyDesk
Give access to your SimplyDesk account.
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Clarify your needs
Let us understand precisely what components of your migration you need to adjust
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Get your requirements estimated
We will research your case and get back to you with a cost and a scope of tasks.
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Migrate from eDesk by xSellco to SimplyDesk all data
Migrate all your customer service records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your SimplyDesk import
Our team would be more than happy to run a personalized migration if you have special requirements.
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