96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

eDesk by xSellco to Sightcall
migration service

Trouble-free , no special expertise or coding required. A complete eDesk by xSellco to Sightcall data migration tool.

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Risk-free and Safe
Your passwords along with records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & Precise
We've considered all major peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of data

Why you should use Help Desk Migration to switch from eDesk by xSellco to Sightcall

Strong privacy of your data

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right places in Sightcall.

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Retained connection between object and people

When migrating your records from eDesk by xSellco to Sightcall we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from eDesk by xSellco to Sightcall

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from eDesk by xSellco to Sightcall work

  • Get ready

    Sign up and go to our migration service.

  • Select and link your eDesk by xSellco service desk with HDM.

  • Give the right to access your Sightcall account.

  • Explain your requirements

    Let us know what aspects of your migration you would like to tweak

  • Have your requirements estimated

    We shall analyze your application and get back to you with a total price and a scope of work.

  • Migrate from eDesk by xSellco to Sightcall all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Sightcall import

Our team would be more than happy to run a custom migration in case you have special needs.
Get a price estimation

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Help Desk Migration service


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