eDesk by xSellco to Sightcall
migration service
Trouble-free , no special expertise or coding required. A complete eDesk by xSellco to Sightcall data migration tool.
eDesk by xSellco to Sightcall
The best eDesk by xSellco to Sightcall tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and tool development processes. Just choose the records you need to move and set off with the transition immediately.Simple migration
No tech knowledge or skill needed. Just select what data will go to the new system and see the magic happening.Data completion
Move your help desk data in full to make sure that no ticket is missing critical customer support information.Automated tool
Afraid that you’ll need special skills to move your customer service data? Don’t be as we ensured that our tool interface simple to use as it can possibly be.
Connect the platforms, pick records, click ok, and you’re done!
Data dependency
Your information comes complete , you can take our word.
Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your information is behind thick walls. Not even all our employees can access to your passwords or other information.
You may be certain with HDM no hacker attacks are possible.
You’re in control
Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Guided migration
If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you migrate your information accurately.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service provider, we aim to deliver the most effective migration tool. Nevertheless, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from eDesk by xSellco to Sightcall
Strong privacy of your data
The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right places in Sightcall.Next
Retained connection between object and people
When migrating your records from eDesk by xSellco to Sightcall we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from eDesk by xSellco to Sightcall
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from eDesk by xSellco to Sightcall work
-
Get ready
Sign up and go to our migration service.
-
Link eDesk by xSellco
Select and link your eDesk by xSellco service desk with HDM.
-
Link Sightcall
Give the right to access your Sightcall account.
-
Explain your requirements
Let us know what aspects of your migration you would like to tweak
-
Have your requirements estimated
We shall analyze your application and get back to you with a total price and a scope of work.
-
Migrate from eDesk by xSellco to Sightcall all data
Move all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Sightcall import
Our team would be more than happy to run a custom migration in case you have special needs.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Help Desk Migration vs Salesforce Migration Tool: Which Matches Your Goals Better?
If you haven’t already started evaluating alternatives for your Desk help desk, then it’s just about time to give it a thought. Chances are high…
Help Desk System Reviews
The 3 Reasons to Move from HESK to SysAid
Hesk is a free self-hosted help desk solution. It is trusted by many of the small and mid-sized companies. HESK provides the tools to deal…
Data Migration 101
Help Desk Migration Checklist: Essential Steps You Should Take
Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical…