eDesk by xSellco to ServiceNow
migration service
Effortless , no special skill set or coding required. A complete eDesk by xSellco to ServiceNow data migration tool.
eDesk by xSellco to ServiceNow
Your best tool for eDesk by xSellco to ServiceNow data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and tool development processes. Simply pick customer info you need to move and start the transition right away.Effortless transition process
No special expertise needed. Just select what data will go to the target solution and observe the magic happening.Record structure maintenance
Migrate your help desk data in full to make certain that no ticket is missing critical customer service information.Automated migration
Afraid that you’ll need special skills to migrate your info? Don’t be as we made sure that our tool simple to use as it can possibly be.
Connect the help desks, pick data, click ok, and you’re done!
Intact data links
From sender information to phone number connection, all you records will keep their prior connections untouched.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will arrive where you left it.
Security is paramount
Information is everything which is why we created a tool that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
You control the process
Take complete control of your information with our in-app data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Good service first
Apart from providing great customer service, we always strive to develop our customer service.
As a company, we want you to enjoy best possible service, which is why we are continuously putting so much effort to increase the core experience.
Reasons to use Help Desk Migration to migrate data from eDesk by xSellco to ServiceNow
Strong security of your data
The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the data end up in the right places in ServiceNow.Next
Maintained connection between object and people
When migrating your data from eDesk by xSellco to ServiceNow we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from eDesk by xSellco to ServiceNow
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from eDesk by xSellco to ServiceNow work
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Prepare
Start by preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from eDesk by xSellco to ServiceNow.
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Link eDesk by xSellco
Fill out the form with necessary credentials to permit our data migration tool to fetch data from your current help desk.
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Link ServiceNow
Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.
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Select objects
Choose the information you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your needs
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Migrate limited amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to ServiceNow all data
When everything's tested, determine a quiet time with the least load on the support team and start migrating from eDesk by xSellco to ServiceNow.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your ServiceNow import
Our staff would be more than happy to perform a personalized migration in case you have special requirements.
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