eDesk by xSellco to ServiceDock
migration service
Effortless , no special knowledge or coding required. A complete eDesk by xSellco to ServiceDock data migration tool.
eDesk by xSellco to ServiceDock
Your best tool for eDesk by xSellco to ServiceDock data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and tool development processes. Just pick the records you need to transfer and start the transition right away.Easy migration
No specific knowledge or skill needed. Just select what data will go to the new solution and see the wonders happening.Record completion
Transfer your help desk info in full to make sure that no ticket has lost critical customer support information.Automated migration
Worried that you’ll need advanced skills to move your customer service data? Don’t be as we made sure that our tool user friendly as it can possibly be.
Attach the platforms, select records, click ok, and you’re done!
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their previous connections intact.
You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you where you left it.
Data safety is priority
Information is everything which is why we developed a system that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.
Record mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might actually need.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Outside of producing great customer service, we always want to develop our customer service.
As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to improve the core experience.
Reasons to use Help Desk Migration to switch from eDesk by xSellco to ServiceDock
Strong safety of your records
The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right places in ServiceDock.Next
Sustained relation between object and people
When migrating your data from eDesk by xSellco to ServiceDock we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from eDesk by xSellco to ServiceDock
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from eDesk by xSellco to ServiceDock work
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Prepare
Sign-up and go to our migration tool.
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Connect eDesk by xSellco
Select and link your eDesk by xSellco service desk with HDM.
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Connect ServiceDock
Grant access to your ServiceDock account.
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Outline your business needs
Let us know what components of your migration you need to tweak
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Have your requirements estimated
We'll analyze your case and get back to you with a price and a scope of work.
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Migrate from eDesk by xSellco to ServiceDock everything
Transfer all your customer service information in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your ServiceDock import
Our staff would be more than happy to run a custom migration if you have special requirements.
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