eDesk by xSellco to SolarWinds Service Desk (Samanage)
migration service
Trouble-free , no special know how or programming required. A complete eDesk by xSellco to SolarWinds Service Desk (Samanage) data migration instrument.
eDesk by xSellco to SolarWinds Service Desk (Samanage)
The best eDesk by xSellco to SolarWinds Service Desk (Samanage) tool made for you
There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid complex data audit and script development processes. Just decide on the records you need to transfer and set off with the transition right away.Simple transition process
No tech expertise required. Just pick what data will go to the new platform and see the wonders happening.Data structure maintenance
Move your help desk data in full to make certain that no ticket is missing essential customer support details.Simple and easy procedure
You don’t have to bother about coding or constantly watch each record transferred.
Just link your source and target, tick what you need to migrate and let the Migration Wizard do the rest for you.
Data maintenance
Your customer data comes complete , you can take our word.
Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind thick walls. Not even all our staff members can see your credentials or other information.
You may rest assured that with HDM no data breaches are possible.
Data mapping
Pick information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to select anything you might ever need.
Efficient out-of-the-box solution
In only a couple of clicks it will be possible to choose what goes where, when it starts, and how.
Our software took user experience as an essential factor and ensured that you will be able to use the system to its fullest.
Customer service as priority
As a data import service supplier, we work to offer the most effective migration tool. Nevertheless, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from eDesk by xSellco to SolarWinds Service Desk (Samanage)
Strong privacy of your data
The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in SolarWinds Service Desk (Samanage).Next
Retained association between object and people
When migrating your records from eDesk by xSellco to SolarWinds Service Desk (Samanage) we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from eDesk by xSellco to SolarWinds Service Desk (Samanage)
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from eDesk by xSellco to SolarWinds Service Desk (Samanage) work
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Get ready
Start by preparing Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from eDesk by xSellco to SolarWinds Service Desk (Samanage).
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Connect eDesk by xSellco
Complete the form with requested credentials to permit our data migration tool to retrieve records from your current help desk.
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Connect SolarWinds Service Desk (Samanage)
Do the same action to integrate our service with the new help desk and thus make it possible to import the information.
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Select objects
Select the data you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your needs
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Migrate small amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to SolarWinds Service Desk (Samanage) everything
Once everything's tested out, find a quiet time with the minimal load on the support staff and begin migrating from eDesk by xSellco to SolarWinds Service Desk (Samanage).
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your SolarWinds Service Desk (Samanage) import
Our team would be more than happy to perform a personalized migration in case you have specific demands.
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