96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

eDesk by xSellco to Requestor
migration service

Smooth , no special expertise or programming required. A complete eDesk by xSellco to Requestor data migration tool.

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Risk-free and Reputable
Your passwords as well as records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to begin the the migration.
Optimal & Precise
We've tackled all significant peculiarities of various helpdesks to help you accurately and efficiently migrate large amounts of data

Reasons to use Help Desk Migration to switch from eDesk by xSellco to Requestor

Strong privacy of your records

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right places in Requestor.

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Retained connection between object and people

When migrating your data from eDesk by xSellco to Requestor we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from eDesk by xSellco to Requestor

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge
96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

How does data migration from eDesk by xSellco to Requestor work

  • Prepare

    Sign-up and go to our migration software.

  • Connect eDesk by xSellco

    Pick and connect your eDesk by xSellco service desk with HDM.

  • Connect Requestor

    Grant access to your Requestor account.

  • Describe your needs

    Let us know exactly what parts of your migration you want to modify

  • Get your preferences estimated

    We will analyze your case and get back to you with a price range and a scope of tasks.

  • Migrate from eDesk by xSellco to Requestor all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Contact us
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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Start new estimation
What kind of customization do you need?
Please describe your needs as detailed as possible
Start new estimation

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?
Talk to an Expert

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Requestor import

Our staff would be more than happy to run a personalized migration if you have special needs.
Get a price estimation

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Help Desk Migration service


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