eDesk by xSellco to Requestor
migration service
Smooth , no special expertise or programming required. A complete eDesk by xSellco to Requestor data migration tool.
eDesk by xSellco to Requestor
Your best tool for eDesk by xSellco to Requestor data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip complex data audit and tool development processes. Just choose customer info you need to move and start the transition when comfortable.Simple migration
No tech knowledge or skill required. Just select what data will go to the new system and observe the magic happening.Record completion
Move your help desk info in full to make certain that no ticket has lost critical customer service information.Easy process
You don’t have to bother about scripting or constantly control each record moved.
Just attach both platforms, tick what you want to take to a new database and allow the Migration Wizard deal with the remainder.
Preserved connections
From sender information to phone number connection, all you records will keep their initial data structure untouched.
You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Security is paramount
You data is key which is why we created a method that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
Record mapping
Pick data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might actually need.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Outside of providing great customer support services, we always strive to improve our customer service.
As a team, we want you to enjoy best possible service, which is why we are continuously making great strides to enhance the general experience.
Reasons to use Help Desk Migration to switch from eDesk by xSellco to Requestor
Strong privacy of your records
The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right places in Requestor.Next
Retained connection between object and people
When migrating your data from eDesk by xSellco to Requestor we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from eDesk by xSellco to Requestor
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from eDesk by xSellco to Requestor work
-
Prepare
Sign-up and go to our migration software.
-
Connect eDesk by xSellco
Pick and connect your eDesk by xSellco service desk with HDM.
-
Connect Requestor
Grant access to your Requestor account.
-
Describe your needs
Let us know exactly what parts of your migration you want to modify
-
Get your preferences estimated
We will analyze your case and get back to you with a price range and a scope of tasks.
-
Migrate from eDesk by xSellco to Requestor all data
Move all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Requestor import
Our staff would be more than happy to run a personalized migration if you have special needs.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Here’s What To Do When Merging Help Desk Instances
There are times when merging two support departments that come from different companies just makes sense. It saves money, it accelerates delivery, and perhaps the…
Data Migration 101, Success Stories 🎉
Best Practices For Your Data Migration As Learned From Our Customers
Data migration can be a challenging process, especially when done for the first time. Initially, it can be difficult because of the unawareness of a…
Help Desk System Reviews
Helpdesk with Chat: Easy Way to Better Customer Service
What sets your business apart from other companies who offer the same thing? The answer is quite simple: outstanding, timely customer service. Getting a response…