eDesk by xSellco to OTRS
Trouble-free , no special skill set or coding required. A complete eDesk by xSellco to OTRS data migration instrument.
Secure and ReputableYour passwords along with data are safe with us and will be used for import only.
Quick and UnderstandableHelp Desk Migration does not require any special experience or knowledge to get started with the migration.
Full & AccurateWe've considered all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of information
Strong security of your recordsThe migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in OTRS.
Maintained relation between object and peopleWhen migrating your records from eDesk by xSellco to OTRS we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from eDesk by xSellco to OTRS
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
In what way does data migration from eDesk by xSellco to OTRS work
Sign-up and go to our migration service.
Connect eDesk by xSellco
Opt and connect your eDesk by xSellco support desk with HDM.
Give the right to access your OTRS account.
Clarify your needs
Let us know what parts of your migration you would like to modify
Get your preferences estimated
We shall analyze your case and send you with a cost and a scope of work.
Migrate from eDesk by xSellco to OTRS all data
Transfer all your customer service records in a single push.
Your data is in good hands
Select how you want to proceed
Automated data migration
Customized data migration
Thanks for your request!
We'll get back to you as soon as we have the estimate ready.
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT