eDesk by xSellco to Manage Engine
migration service
Effortless , no special expertise or programming required. A complete eDesk by xSellco to Manage Engine data migration software.
eDesk by xSellco to Manage Engine
Your best tool for eDesk by xSellco to Manage Engine data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and code development processes. Just pick what data you need to move and start the transition right away.Simple migration
No tech knowledge or skill required. Just choose what data will go to the new solution and enjoy the magic happening.Record completion
Move your help desk data in full to make sure that no ticket is missing critical customer support details.Easy process
No need to worry about scripting or constantly control each record transferred.
Just attach your source and target, tick what you want to take to a new database and allow the tool deal with the rest for you.
Data dependency
Your customer info comes complete , you can take our word.
Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is behind impenetrable walls. Not even all our employees can see your passwords or records.
You can be sure that with HDM no data breaches will take place.
Record mapping
Select records that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick just about everything you might ever need.
Guided migration
If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service supplier, we strive to deliver the most effective migration tool. However, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from eDesk by xSellco to Manage Engine
Strong privacy of your data
The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right destinations in Manage Engine.Next
Retained relation between object and people
When migrating your data from eDesk by xSellco to Manage Engine we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from eDesk by xSellco to Manage Engine
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from eDesk by xSellco to Manage Engine work
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Prepare
Start by creating Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from eDesk by xSellco to Manage Engine.
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Connect eDesk by xSellco
Fill out the form with required credentials to permit our data migration tool to access information from your current help desk.
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Link Manage Engine
Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.
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Choose objects
Choose the information you need to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences
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Migrate small amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Manage Engine all data
Once everything's tested, determine a quiet time with the least load on the support staff and start migrating from eDesk by xSellco to Manage Engine.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your Manage Engine import
Our staff would be more than happy to run a custom migration in case you have special requirements.
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