eDesk by xSellco to LiveAgent
migration service
Extremely easy , no special knowledge or programming required. A complete eDesk by xSellco to LiveAgent data migration tool.
eDesk by xSellco to LiveAgent
The best eDesk by xSellco to LiveAgent tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and tool development processes. Simply pick customer info you need to transfer and start the transition right away.Easy migration
No specific knowledge or skill required. Just select what data will go to the target solution and observe the wonders happening.Data completion
Transfer your help desk data in full to ensure that no ticket is missing critical customer service information.Effortless procedure
No need to worry about coding or continuously watch each piece of info transferred.
Just attach your source and target, choose what you need to take to a new database and allow the system do the remainder.
Data dependency
Your customer data comes unite and we mean it.
Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is behind thick walls. Not even all our employees have access to your passwords or records.
You may be certain with HDM no data breaches are possible.
You’re in control
Manage your information with our in-app data mapper. Choose what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.
Simple & effective
In only a couple of buttons to press you will be able to pick the data arrangement, when it goes, and how.
Our tech engineers took user experience as an essential factor and made sure that you will be able to use the system to its fullest.
Customer service as priority
As a migration service supplier, we aim to deliver the best possible migration tool. Yet, our prime concern is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from eDesk by xSellco to LiveAgent
Strong safety of your data
The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in LiveAgent.Next
Sustained connection between object and people
When migrating your records from eDesk by xSellco to LiveAgent we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from eDesk by xSellco to LiveAgent
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from eDesk by xSellco to LiveAgent work
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Get ready
Start by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from eDesk by xSellco to LiveAgent.
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Link eDesk by xSellco
Complete the form with requested credentials to permit our data migration tool to fetch data from your current help desk.
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Connect LiveAgent
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
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Select objects
Choose the information you want to migrate and set the ticket fields mapping, so the records could be moved according to your preferences
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Migrate small amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to LiveAgent everything
When everything's validated, determine a quiet time with the least load on the support staff and start migrating from eDesk by xSellco to LiveAgent.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your LiveAgent import
Our team would be more than happy to run a customized migration in case you have special requirements.
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