96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

eDesk by xSellco to Kapdesk
migration service

Effortless , no special expertise or programming required. A complete eDesk by xSellco to Kapdesk data migration tool.

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Trustworthy and Safe
Your passwords as well as records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to begin the the migration.
Complete & Precise
We've taken into account all major peculiarities of various helpdesks to let you accurately and efficiently migrate massive volumes of information

Reasons to use Help Desk Migration to switch from eDesk by xSellco to Kapdesk

Strong safety of your data

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right destinations in Kapdesk.

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Sustained relation between object and people

When migrating your data from eDesk by xSellco to Kapdesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from eDesk by xSellco to Kapdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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How does data migration from eDesk by xSellco to Kapdesk work

  • Prepare

    Sign up and go to our migration wizard.

  • Choose and connect your eDesk by xSellco support desk with HDM.

  • Connect Kapdesk

    Grant the right to access your Kapdesk account.

  • Detail your needs

    Let us know exactly what aspects of your migration you would like to tweak

  • Get your preferences estimated

    We'll investigate your case and send you with a price and a scope of work.

  • Migrate from eDesk by xSellco to Kapdesk everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Contact us
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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What kind of customization do you need?
Please describe your needs as detailed as possible
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Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?
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Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Kapdesk import

Our staff would be more than happy to run a customized migration in case you have special requirements.
Get a price estimation

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Help Desk Migration service


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