eDesk by xSellco to Jitbit HelpDesk
migration service

Smooth , no special knowledge or programming required. A complete eDesk by xSellco to Jitbit HelpDesk data migration instrument.

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Your best tool for eDesk by xSellco to Jitbit HelpDesk data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Simply choose what data you need to transfer and set off with the transition right away.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the target system and enjoy the wonders happening.
Record completion
Transfer your help desk info in full to make certain that no ticket is missing essential customer support details.
Simple and easy process

You don’t have to bother about scripting or continuously watch each piece of info transferred.

Just attach your source and target, choose what you need to migrate and allow the Migration Wizard deal with the remainder.

Data dependency

Your customer info comes unite , you can take our word.

Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind impenetrable walls. Not even all our staff members can see your passwords or other information.

You may rest assured that with HDM no data breaches are possible.

You’re in charge

Manage your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Simple & effective

In only a couple of buttons to press it is possible to select the data arrangement, when it starts, and how.

Our software took user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer priority

As a migration service supplier, we work to offer the most effective migration tool. However, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from eDesk by xSellco to Jitbit HelpDesk

Castle gates

Strong safety of your records

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right destinations in Jitbit HelpDesk.

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Sustained connection between object and people

When migrating your data from eDesk by xSellco to Jitbit HelpDesk we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from eDesk by xSellco to Jitbit HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from eDesk by xSellco to Jitbit HelpDesk work

  • Prepare

    Start with preparing Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from eDesk by xSellco to Jitbit HelpDesk.

  • Connect eDesk by xSellco

    Complete the form with required credentials to permit our data migration tool to retrieve records from your current help desk.

  • Connect Jitbit HelpDesk

    Do the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Select the information you want to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Jitbit HelpDesk all data

    When everything's tested out, choose a quiet time with the minimal load on the support staff and begin migrating from eDesk by xSellco to Jitbit HelpDesk.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Jitbit HelpDesk import

Our staff would be more than happy to run a personalized migration in case you have specific needs.
Get a price estimation

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