eDesk by xSellco to Jira Ops
migration service

Effortless , no special expertise or coding required. A complete eDesk by xSellco to Jira Ops data migration tool.

More details

Your best tool for eDesk by xSellco to Jira Ops data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Just decide on customer info you need to migrate and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the new platform and observe the miracle happening.
Record completion
Migrate your help desk info in full to make certain that no ticket has lost vital customer service information.
Automated migration

Worried that you’ll need advanced skills to move your info? Don’t be as we ensured that our tool accessible as it can possibly be.

Connect the platforms, pick records, click ok, and the migration is ready!

Preserved connections

From sender information to phone number connection, your entire database will keep their initial connections intact.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive where you expected.

Security is priority

You data is everything which is why we developed a system that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

You’re in charge

Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In just a few clicks it will be possible to pick the data arrangement, when it goes, and how.

Our tech engineers considered user experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer service first

Apart from producing great customer support services, we always aim to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are constantly putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to switch from eDesk by xSellco to Jira Ops

Castle gates

Strong security of your records

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right places in Jira Ops.

Next

Maintained connectivity between object and people

When migrating your data from eDesk by xSellco to Jira Ops we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from eDesk by xSellco to Jira Ops

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from eDesk by xSellco to Jira Ops work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect eDesk by xSellco

    Select and connect your eDesk by xSellco service desk with HDM.

  • Grant the right to access your Jira Ops account.

  • Explain your requirements

    Let us understand precisely what parts of your migration you would like to fine-tune

  • Have your requirements estimated

    We'll analyze your case and get back to you with a price range and a scope of work.

  • Migrate from eDesk by xSellco to Jira Ops all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Jira Ops import

Our staff would be more than happy to run a personalized migration if you have particular demands.
Get a price estimation

Blog Articles You Might Find Useful

Data Migration Strategies That Actually Work

There are many reasons as to why you would want to switch to a new help desk system. It can be the fact that you’ve…

Helpdesk with Chat: Easy Way to Better Customer Service

What sets your business apart from other companies who offer the same thing? The answer is quite simple: outstanding, timely customer service. Getting a response…

How Much Time Does Data Migration Take?

It’s a fact: sooner or later successful businesses grow and it means drastic changes in the workload organization. It’s connected with the growth of their…

Book a Call
cancel
%s
— %s