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eDesk by xSellco to Inmoment Customer Experience (CX)
migration service

Extremely easy , no special skill set or coding required. A complete eDesk by xSellco to Inmoment Customer Experience (CX) data migration instrument.

More details

The best eDesk by xSellco to Inmoment Customer Experience (CX) tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Just pick the records you need to move and set off with the transition right away.
Easy transition process
No specific expertise needed. Just pick what data will go to the new solution and see the magic happening.
Data structure maintenance
Transfer your help desk info in full to make certain that no ticket has lost vital customer service information.
Automated tool

Worried that you’ll need advanced skills to move your info? Don’t be as we ensured that our tool interface accessible as it can possibly be.

Link the help desks, choose data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their prior data structure untouched.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will arrive how you expected.

Security is paramount

Information is key which is why we created a method that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

You control the process

Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Useful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Except providing great customer service, we always want to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to migrate data from eDesk by xSellco to Inmoment Customer Experience (CX)

Castle gates

Strong safety of your records

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in Inmoment Customer Experience (CX).

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Sustained relation between object and people

When migrating your records from eDesk by xSellco to Inmoment Customer Experience (CX) we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from eDesk by xSellco to Inmoment Customer Experience (CX)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from eDesk by xSellco to Inmoment Customer Experience (CX) work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect eDesk by xSellco

    Select and connect your eDesk by xSellco service desk with HDM.

  • Give the right to access your Inmoment Customer Experience (CX) account.

  • Explain your needs

    Let us know what parts of your migration you wish to adjust

  • Get your preferences estimated

    We will research your application and get back to you with a cost and a scope of tasks.

  • Migrate from eDesk by xSellco to Inmoment Customer Experience (CX) all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Inmoment Customer Experience (CX) import

Our team would be more than happy to perform a personalized migration if you have particular requirements.
Get a price estimation

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