eDesk by xSellco to Hiver
migration service
Effortless , no special expertise or coding required. A complete eDesk by xSellco to Hiver data migration tool.
eDesk by xSellco to Hiver
Your best tool for eDesk by xSellco to Hiver data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and tool development processes. Simply pick the records you need to transfer and set off with the transition immediately.Easy migration
No specific knowledge or skill needed. Just select what data will go to the target solution and see the wonders happening.Record completion
Transfer your help desk info in full to ensure that no ticket has lost vital customer service information.Easy process
You don’t have to bother about coding or continuously watch each record moved.
Just attach your source and target, choose what you need to migrate and allow the system deal with the remainder.
Data dependency
Your information migrates unite and we mean it.
Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our team members have access to your credentials or other information.
You may rest assured that with HDM no hacker attacks are possible.
Record mapping
Choose data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might actually need.
Simple & effective
In just a few buttons to press you will be able to choose what goes where, when it starts, and how.
Our software considered user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a migration service provider, we aim to propose the best possible migration tool. Nevertheless, our priority is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from eDesk by xSellco to Hiver
Strong safety of your records
The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right places in Hiver.Next
Sustained relation between object and people
When migrating your data from eDesk by xSellco to Hiver we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from eDesk by xSellco to Hiver
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from eDesk by xSellco to Hiver work
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Prepare
Sign-up and go to our migration service.
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Connect eDesk by xSellco
Choose and connect your eDesk by xSellco service desk with HDM.
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Connect Hiver
Give the right to access your Hiver account.
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Describe your needs
Let us understand precisely what aspects of your migration you wish to modify
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Get your needs estimated
We'll investigate your application and send you with a total price and a scope of tasks.
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Migrate from eDesk by xSellco to Hiver all data
Move all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Hiver import
Our staff would be more than happy to run a customized migration if you have particular requirements.
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