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eDesk by xSellco to Hiver
migration service

Effortless , no special expertise or coding required. A complete eDesk by xSellco to Hiver data migration tool.

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Your best tool for eDesk by xSellco to Hiver data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Simply pick the records you need to transfer and set off with the transition immediately.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the target solution and see the wonders happening.
Record completion
Transfer your help desk info in full to ensure that no ticket has lost vital customer service information.
Easy process

You don’t have to bother about coding or continuously watch each record moved.

Just attach your source and target, choose what you need to migrate and allow the system deal with the remainder.

Data dependency

Your information migrates unite and we mean it.

Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our team members have access to your credentials or other information.

You may rest assured that with HDM no hacker attacks are possible.

Record mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might actually need.

Simple & effective

In just a few buttons to press you will be able to choose what goes where, when it starts, and how.

Our software considered user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we aim to propose the best possible migration tool. Nevertheless, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from eDesk by xSellco to Hiver

Castle gates

Strong safety of your records

The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right places in Hiver.

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Sustained relation between object and people

When migrating your data from eDesk by xSellco to Hiver we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from eDesk by xSellco to Hiver

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from eDesk by xSellco to Hiver work

  • Prepare

    Sign-up and go to our migration service.

  • Connect eDesk by xSellco

    Choose and connect your eDesk by xSellco service desk with HDM.

  • Connect Hiver

    Give the right to access your Hiver account.

  • Describe your needs

    Let us understand precisely what aspects of your migration you wish to modify

  • Get your needs estimated

    We'll investigate your application and send you with a total price and a scope of tasks.

  • Migrate from eDesk by xSellco to Hiver all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Hiver import

Our staff would be more than happy to run a customized migration if you have particular requirements.
Get a price estimation

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