eDesk by xSellco to HESK
migration service
Smooth , no special knowledge or coding required. A complete eDesk by xSellco to HESK data migration tool.
eDesk by xSellco to HESK
Your best tool for eDesk by xSellco to HESK data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and tool development processes. Just choose customer info you need to move and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just select what data will go to the new system and observe the magic happening.Record completion
Migrate your help desk records in full to make sure that no ticket has lost vital customer support details.Automated migration
Scared that you’ll need advanced skills to move your customer service data? Worry not as we ensured that our tool interface user friendly as it can possibly be.
Link the help desks, select data, click ok, and the migration is ready!
Data dependency
Your information migrates complete , you can take our word.
Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our team members can see your passwords or other information.
You can rest assured that with HDM no data breaches will take place.
Record mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to pick just about everything you might ever need.
Simple & effective
In just a few clicks it is possible to pick the data arrangement, when it starts, and in what order.
Our software took customer experience as a priority and made sure that it will be possible to use the system to its fullest.
Customer priority
As a migration service provider, we aim to propose the most effective migration tool. Yet, our prime concern is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from eDesk by xSellco to HESK
Strong security of your information
The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right destinations in HESK.Next
Maintained connectivity between object and people
When migrating your data from eDesk by xSellco to HESK we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from eDesk by xSellco to HESK
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from eDesk by xSellco to HESK work
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Prepare
Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from eDesk by xSellco to HESK.
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Connect eDesk by xSellco
Fill out the form with requested credentials to allow our data migration tool to retrieve records from your current help desk.
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Link HESK
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Select the records you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences
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Migrate small amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to HESK all data
Once everything's tested, choose a quiet time with the minimal load on the support team and start migrating from eDesk by xSellco to HESK.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your HESK import
Our staff would be more than happy to run a custom migration if you have particular needs.
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