eDesk by xSellco to HelpShift
Extremely easy, no special know how or programming required. A complete eDesk by xSellco to HelpShift data migration instrument.
The best eDesk by xSellco to HelpShift tool made for youThere’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and moneyAvoid complex data audit and script development processes. Simply choose the records you need to transfer and set off with the transition when comfortable.
Easy transition processNo specific expertise required. Just pick what data will go to the target system and see the wonders happening.
Data structure maintenanceTransfer your help desk records in full to make certain that no ticket is missing critical customer service details.
No need to worry about scripting or continuously control each piece of info moved.
Just attach your source and target, pick what you want to take to a new database and allow the Migration Wizard do the remainder.
Your customer data comes uniteand we mean it.
Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.
Your customer data is behind thick walls. Not even all our employees have see your passwords or other information.
You can be sure that with HDM no hacker attacks are possible.
You’re in control
Take complete control of your information with our in-app data mapping solution. Select what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a data import service supplier, we work to deliver the best possible migration tool. Nevertheless, our prime concern is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from eDesk by xSellco to HelpShift
Strong safety of your informationThe migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is simple to migrate your customer service to a new helpdesk without involving the IT department.
Upper-level data mappingOur system allows mapping standard as well as custom fields, thus helping you to be sure that the data end up in the right destinations in HelpShift.
Sustained connection between object and peopleWhen migrating your records from eDesk by xSellco to HelpShift we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from eDesk by xSellco to HelpShift
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
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In what way does data migration from eDesk by xSellco to HelpShift work
Start off by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from eDesk by xSellco to HelpShift.
Connect eDesk by xSellco
Complete the form with required credentials to make it possible for our data migration tool to access records from your current help desk.
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
Choose the information you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences.
Migrate small amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to HelpShift everything
When everything's validated, choose a quiet time with the minimal load on the support team and begin migrating from eDesk by xSellco to HelpShift.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.