eDesk by xSellco to Help Sumo
Extremely easy, no special knowledge or coding required. A complete eDesk by xSellco to Help Sumo data migration software.
The best eDesk by xSellco to Help Sumo tool made for youThere’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and moneySkip the system analysis and code development processes. Simply choose the records you need to transfer and set off with the transition when comfortable.
Simple migrationNo tech knowledge or skill needed. Just choose what data will go to the target system and see the wonders happening.
Data completionMove your help desk data in full to make sure that no ticket is missing vital customer service information.
Simple and easy process
You don’t have to bother about scripting or continuously watch each piece of info transferred.
Just attach both platforms, pick what you want to migrate and allow the tool do the rest for you.
Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.
You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will arrive where you expected.
Data safety is paramount
Information is everything which is why we designed a method that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.
You’re in control
Manage your information with our in-app data mapper. Pick what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.
If you are new to data migrations, don’t worry. Useful and intuitive on-screen instructions will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Great service first
Outside of providing great customer service, we always want to improve our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to increase the general experience.
Why you should use Help Desk Migration to switch from eDesk by xSellco to Help Sumo
Strong privacy of your dataThe migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT department.
Upper-level data mappingOur system allows mapping standard and custom fields, thus letting you ensure that the data end up in the right places in Help Sumo.
Retained association between object and peopleWhen migrating your records from eDesk by xSellco to Help Sumo we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from eDesk by xSellco to Help Sumo
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from eDesk by xSellco to Help Sumo work
Sign up and go to our migration service.
Link eDesk by xSellco
Choose and connect your eDesk by xSellco service desk with HDM.
Connect Help Sumo
Give the right to access your Help Sumo account.
Explain your business needs
Let us know exactly what components of your migration you wish to tweak
Have your needs estimated
We will research your application and send you with a total price and a scope of work.
Migrate from eDesk by xSellco to Help Sumo all data
Move all your customer support information in a single push.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
Let a pro run your Help Sumo import
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