eDesk by xSellco to Groove
Effortless , no special knowledge or coding required. A complete eDesk by xSellco to Groove data migration software.
Trustworthy and ReputableYour passwords as well as records are safe with us and will be used for import only.
Fast and EasyHelp Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & PreciseWe've taken into account all significant peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of information
Strong safety of your recordsThe migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right destinations in Groove.
Sustained connectivity between object and peopleWhen migrating your data from eDesk by xSellco to Groove we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from eDesk by xSellco to Groove
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
How does data migration from eDesk by xSellco to Groove work
Start with creating Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from eDesk by xSellco to Groove.
Connect eDesk by xSellco
Fill in the form with necessary credentials to permit our data migration tool to retrieve data from your current help desk.
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
Choose the information you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your needs
Migrate limited amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to Groove everything
Once everything's validated, find a quiet time with the least load on the support team and start migrating from eDesk by xSellco to Groove.
Your data is in good hands
Select how you want to proceed
Automated data migration
Customized data migration
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Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT