eDesk by xSellco to Gemini
migration service
Trouble-free , no special knowledge or coding required. A complete eDesk by xSellco to Gemini data migration instrument.
eDesk by xSellco to Gemini
The best eDesk by xSellco to Gemini tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Simply choose customer info you need to transfer and start the transition immediately.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target system and observe the wonders happening.Data completion
Move your help desk info in full to make sure that no ticket is missing essential customer service information.Automated tool
Worried that you’ll need special skills to migrate your info? Don’t be as we made sure that our tool user friendly as possible.
Attach the help desks, choose records, click ok, and the migration is ready!
Data dependency
Your information comes unite and we mean it.
Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind thick walls. Not even all our staff members have access to your credentials or records.
You can rest assured that with HDM no data breaches will take place.
Record mapping
Select information that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick anything you might ever need.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service provider, we work to offer the best possible migration tool. Yet, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from eDesk by xSellco to Gemini
Strong privacy of your records
The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in Gemini.Next
Retained connectivity between object and people
When migrating your records from eDesk by xSellco to Gemini we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from eDesk by xSellco to Gemini
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from eDesk by xSellco to Gemini work
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Get ready
Start with creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from eDesk by xSellco to Gemini.
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Link eDesk by xSellco
Complete the form with necessary credentials to allow our data migration tool to retrieve information from your current help desk.
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Link Gemini
Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Select objects
Select the information you want to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences
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Migrate small amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Gemini all data
Once everything's tested out, choose a quiet time with the minimal load on the support team and begin migrating from eDesk by xSellco to Gemini.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Gemini import
Our team would be more than happy to run a custom migration in case you have specific needs.
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