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eDesk by xSellco to FuseDesk
migration service

Trouble-free , no special knowledge or programming required. A complete eDesk by xSellco to FuseDesk data migration instrument.

More details

The best eDesk by xSellco to FuseDesk tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Simply decide on the records you need to migrate and start the transition right away.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the target platform and see the miracle happening.
Data completion
Move your help desk records in full to ensure that no ticket has lost critical customer service details.
Simple and easy process

You don’t have to bother about scripting or continuously control each piece of info moved.

Just attach your source and target, pick what you need to migrate and let the tool do the rest for you.

Data dependency

Your customer data migrates unite and we mean it.

Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our employees have see your credentials or records.

You may rest assured that with HDM no hacker attacks will take place.

You control the process

Take complete control of your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Simple & effective

In only a few buttons to press it will be possible to choose what goes where, when it goes, and how.

Our software considered customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer service as priority

As a migration service supplier, we work to deliver the best possible migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from eDesk by xSellco to FuseDesk

Castle gates

Strong privacy of your information

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right destinations in FuseDesk.

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Retained association between object and people

When migrating your records from eDesk by xSellco to FuseDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from eDesk by xSellco to FuseDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from eDesk by xSellco to FuseDesk work

  • Get ready

    Start off by setting up Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from eDesk by xSellco to FuseDesk.

  • Connect eDesk by xSellco

    Fill in the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Select the data you want to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to FuseDesk everything

    Once everything's validated, choose a quiet time with the minimal load on the support department and begin migrating from eDesk by xSellco to FuseDesk.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your FuseDesk import

Our team would be more than happy to run a customized migration if you have special demands.
Get a price estimation

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