eDesk by xSellco to FuseDesk
migration service
Trouble-free , no special knowledge or programming required. A complete eDesk by xSellco to FuseDesk data migration instrument.
eDesk by xSellco to FuseDesk
The best eDesk by xSellco to FuseDesk tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and script development processes. Simply decide on the records you need to migrate and start the transition right away.Simple migration
No tech knowledge or skill required. Just pick what data will go to the target platform and see the miracle happening.Data completion
Move your help desk records in full to ensure that no ticket has lost critical customer service details.Simple and easy process
You don’t have to bother about scripting or continuously control each piece of info moved.
Just attach your source and target, pick what you need to migrate and let the tool do the rest for you.
Data dependency
Your customer data migrates unite and we mean it.
Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your customer data is safe and sound with us. Not even all our employees have see your credentials or records.
You may rest assured that with HDM no hacker attacks will take place.
You control the process
Take complete control of your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.
Simple & effective
In only a few buttons to press it will be possible to choose what goes where, when it goes, and how.
Our software considered customer experience as a priority and ensured that it will be possible to use the system to its fullest.
Customer service as priority
As a migration service supplier, we work to deliver the best possible migration tool. Nevertheless, our priority is customer service.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from eDesk by xSellco to FuseDesk
Strong privacy of your information
The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right destinations in FuseDesk.Next
Retained association between object and people
When migrating your records from eDesk by xSellco to FuseDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from eDesk by xSellco to FuseDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from eDesk by xSellco to FuseDesk work
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Get ready
Start off by setting up Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from eDesk by xSellco to FuseDesk.
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Connect eDesk by xSellco
Fill in the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.
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Link FuseDesk
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Select the data you want to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences
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Migrate small amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to FuseDesk everything
Once everything's validated, choose a quiet time with the minimal load on the support department and begin migrating from eDesk by xSellco to FuseDesk.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your FuseDesk import
Our team would be more than happy to run a customized migration if you have special demands.
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