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eDesk by xSellco to Front
migration service

Smooth , no special knowledge or coding required. A complete eDesk by xSellco to Front data migration tool.

More details

Your best tool for eDesk by xSellco to Front data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Just choose customer info you need to migrate and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the new system and observe the miracle happening.
Record completion
Move your help desk info in full to make sure that no ticket has lost essential customer service details.
Simple and easy procedure

No need to worry about scripting or constantly watch each record transferred.

Just attach both platforms, pick what you want to migrate and allow the system deal with the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their initial connections untouched.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Data safety is priority

Information is everything which is why we created a system that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

Record mapping

Select data that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to pick anything you might actually need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Outside of producing great customer service, we always want to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to increase the general experience.


Reasons to use Help Desk Migration to switch from eDesk by xSellco to Front

Castle gates

Strong privacy of your records

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right destinations in Front.

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Retained connection between object and people

When migrating your data from eDesk by xSellco to Front we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from eDesk by xSellco to Front

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from eDesk by xSellco to Front work

  • Prepare

    Start with creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from eDesk by xSellco to Front.

  • Connect eDesk by xSellco

    Fill in the form with requested credentials to make it possible for our data migration tool to access records from your current help desk.

  • Connect Front

    Do the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Choose the information you need to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Front all data

    Once everything's tested, find a quiet time with the least load on the support department and begin migrating from eDesk by xSellco to Front.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Front import

Our staff would be more than happy to run a custom migration if you have specific needs.
Get a price estimation

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