96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

eDesk by xSellco to Freshdesk
migration serviceHelp Desk Migration partner of Freshdesk

Trouble-free , no special expertise or programming required. A complete eDesk by xSellco to Freshdesk data migration software.

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Risk-free and Safe
Your passwords along with records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to begin the the migration.
Optimal & Precise
We've considered all major peculiarities of various helpdesks to help you accurately and efficiently migrate large loads of information

Why you should use Help Desk Migration to switch from eDesk by xSellco to Freshdesk

Strong privacy of your data

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right destinations in Freshdesk.

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Retained connection between object and people

When migrating your records from eDesk by xSellco to Freshdesk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from eDesk by xSellco to Freshdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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In what way does data migration from eDesk by xSellco to Freshdesk work

  • Get ready

    Start by preparing Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from eDesk by xSellco to Freshdesk.

  • Connect eDesk by xSellco

    Complete the form with required credentials to make it possible for our data migration tool to retrieve information from your current help desk.

  • Connect Freshdesk

    Do the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Choose the data you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Freshdesk all data

    Once everything's validated, choose a quiet time with the minimal load on the support staff and begin migrating from eDesk by xSellco to Freshdesk.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
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Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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What kind of customization do you need?
Please describe your needs as detailed as possible
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Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Freshdesk import

Our team would be more than happy to run a personalized migration if you have specific demands.
Get a price estimation

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Help Desk Migration service


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