eDesk by xSellco to Freshdesk
migration service
Trouble-free , no special expertise or programming required. A complete eDesk by xSellco to Freshdesk data migration software.
eDesk by xSellco to Freshdesk
The best eDesk by xSellco to Freshdesk tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip complex data audit and code development processes. Just decide on the records you need to transfer and set off with the transition when comfortable.Simple migration
No tech knowledge or skill required. Just choose what data will go to the new platform and see the wonders happening.Data completion
Move your help desk data in full to make certain that no ticket has lost essential customer support details.Automated tool
Afraid that you’ll have to use advanced skills to move your customer service data? Worry not as we ensured that our tool interface user friendly as it can possibly be.
Attach the platforms, select records, click ok, and you’re done!
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their previous data structure maintained.
You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is priority
Information is key which is why we designed a system that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.
Record mapping
Pick records that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.
Simple & effective
In only a few clicks it will be possible to choose the data arrangement, when it starts, and in what order.
Our software considered user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Good service first
Outside of producing great customer service, we always aim to improve our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are always making great strides to enhance the core experience.
Why you should use Help Desk Migration to switch from eDesk by xSellco to Freshdesk
Strong privacy of your data
The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right destinations in Freshdesk.Next
Retained connection between object and people
When migrating your records from eDesk by xSellco to Freshdesk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from eDesk by xSellco to Freshdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from eDesk by xSellco to Freshdesk work
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Get ready
Start by preparing Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from eDesk by xSellco to Freshdesk.
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Connect eDesk by xSellco
Complete the form with required credentials to make it possible for our data migration tool to retrieve information from your current help desk.
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Connect Freshdesk
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Choose objects
Choose the data you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs
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Migrate limited amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Freshdesk all data
Once everything's validated, choose a quiet time with the minimal load on the support staff and begin migrating from eDesk by xSellco to Freshdesk.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Freshdesk import
Our team would be more than happy to run a personalized migration if you have specific demands.
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