eDesk by xSellco to FocalScope
migration service
Extremely easy , no special knowledge or coding required. A complete eDesk by xSellco to FocalScope data migration instrument.
eDesk by xSellco to FocalScope
The best eDesk by xSellco to FocalScope tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and script development processes. Simply pick customer info you need to transfer and start the transition right away.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target solution and observe the wonders happening.Data completion
Transfer your help desk data in full to make certain that no ticket is missing vital customer support information.Easy procedure
You don’t have to bother about coding or continuously control each record moved.
Just link your source and target, choose what you need to take to a new database and allow the system deal with the remainder.
Data dependency
Your information comes unite , you can take our word.
Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your information is behind thick walls. Not even all our team members can access to your passwords or records.
You may rest assured that with HDM no data breaches will take place.
Record mapping
Pick information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might ever need.
Simple & effective
In just a couple of buttons to press you will be able to pick the data arrangement, when it goes, and how.
Our software took customer experience as a priority and made sure that you will be able to use the system to its fullest.
Customer service as priority
As a migration service provider, we work to propose the most effective migration tool. Yet, our prime concern is customer service.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from eDesk by xSellco to FocalScope
Strong safety of your data
The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right places in FocalScope.Next
Sustained connectivity between object and people
When migrating your records from eDesk by xSellco to FocalScope we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from eDesk by xSellco to FocalScope
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from eDesk by xSellco to FocalScope work
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Get ready
Sign up and go to our migration tool.
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Link eDesk by xSellco
Opt and link your eDesk by xSellco service desk with HDM.
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Link FocalScope
Grant the right to access your FocalScope account.
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Describe your business needs
Let us know exactly what parts of your migration you wish to adjust
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Have your needs estimated
We shall research your application and get back to you with a cost and a scope of tasks.
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Migrate from eDesk by xSellco to FocalScope everything
Move all your customer service records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your FocalScope import
Our team would be more than happy to run a personalized migration in case you have particular requirements.
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